Steam Money are not appropriate on this site. You should fill up the balance on Casedrop directly.

Your payment might be delayed for 5-10 minutes. If money didn`t get transferred within an hour, please contact the support, write details of payment to [email protected]

Close tab and visit the page again. If that doesn't solve the issue, clear the browser's history.

Full cost of the item will be returned to your balance if you don't withdraw it within 24 hours.

Be sure to check if you are able to trade on Steam, otherwise our robot will not be able to send you your items. Open your inventory, make sure there is no trade ban and it is at least 7 days after the password had been changed.

Daily Bonus is a feature that rewards you with skins and account balance for visiting CaseDrop every day. After your daily bonus's being claimed the 24 hour timer starts until the next use.

Everyone pretending to be “administrator”, “moderator” or “trade bot” of Casedrop.com is a scammer - we will never send you screenshots of our control panel or add you on Steam for purposes of trading your items. We will never send you any files.

Go to your profile and click the "Send" button on the item of your interest, once the trade offer is ready click "Get" button which will redirect you directly to the trade on Steam

The case/collection becomes unavailable if it does not contain all the items that are listed in it. This was preformed to provide clear randomness. Bots are monitoring the trade platform and purchase the missing items all the time.